Frequently Asked Questions

FAQs

  • Therapy involves the sharing of sensitive, personal, and private information that may at times require you to push yourself outside of your emotional comfort zone. The outcome of therapy is often positive; however, the level of satisfaction for any individual is not predictable. We will meet to conduct a thorough evaluation to assess whether our practice specialty aligns with your needs. If we find that we are unable to assist you, we will provide you with information on other providers for you to consider.

  • The length of time varies greatly between clients. Our goal is to get you to a place where you are stable, empowered, and consistently applying tools to maintain your freedom.

  • Individual sessions are 53 minutes.

  • All sessions are conducted via secure Telehealth.

    • You’ll receive a secure link to your client portal

    • We recommend downloading the SimplePractice app for the best video experience

    • The portal also allows you to send and receive secure messages with your therapist

    • Please notify your therapist at least 24 hours in advance if you need to cancel

    • Late cancellations will incur a fee, billed to the card on file

    • Insurance does not cover late cancellation fees

  • Unfortunately no. At this time all of our therapist are only licensed to practice in NY & CT. At the time of our sessions the client has to be physically in NY or CT.

    Please note: Therapists licensed in Connecticut have limited availability. For more information, please contact our office.

  • Absolutely. We welcome clients of all genders and encourage men to seek therapy when they need support.

  • Yes — we believe therapy can benefit everyone.

    • If you do not have a diagnosis and want to use insurance, please note that insurance companies require a diagnosis to process claims.

    • Without a diagnosis, sessions would be self-pay.

  • Yes. We focus on our therapists’ specialties and refer clients to other providers when a specific condition requires specialized training.
    We primarily treat anxiety and depression related to life events.

  • Your privacy is important to us. All interactions with Mindful Life Psychotherapy — including appointments, records, and the content of sessions — are confidential.

    You may request in writing that we share specific information with individuals or organizations you designate.

    Exceptions to confidentiality include:

    • Therapist consultation within our team to ensure quality care

    • Risk of harm to self or others — we are legally required to report this to the appropriate authorities

    • Suspected child abuse or neglect — New York State law requires mandatory reporting if we learn of or suspect physical, sexual abuse, or neglect of anyone under 18

    Your therapist will review these policies in more detail during your initial assessment.

  • While we are dedicated to supporting our clients, please note that we are a general practice and are not equipped to treat all mental health conditions.

    Our practice focuses on working with clients who battling Generalized Anxiety Disorder (GAD), Depression, Postpartum and certain post traumatic stresses (PTSD) symptoms that effect daily life functioning.

    We do not treat serious mental health conditions. Serious Mental Illness (SMI) is a smaller and more severe subset of mental illnesses; SMI is defined as one or more mental, behavioral, or emotional disorder(s) resulting in serious functional impairment, which substantially interferes with or limits one or more major life activities such as major depression, schizophrenia, bipolar disorder, obsessive compulsive disorder (OCD), panic disorder, certain post traumatic stress (PTSD) and borderline personality disorder (VA).

    If you are experiencing any of these conditions, we encourage you to seek specialized care from a qualified mental health professional who is trained to provide the necessary treatment. We will be happy to guide you to your local comprehensive mental health clinics.

  • We accept:

    • HSA/FSA accounts

    • All major credit cards
      A valid credit card on file is required to book appointments.

  • New client can make appointments and payments electronically via the Simple Practice Client Portal. After meeting out team and choosing which therapist you want to see, navigate to the top of the website page and click APPOINTMENTS. Select the therapist you want to see and request your initial evaluation desired date & time. We will email you intake documentation to read and fill out. Out therapist will review your documents and pre-screening questionnaire and if we able to meet your needs we will confirm your appointment for further evaluation.

  • We operate as a paperless office and use SimplePractice, a secure and HIPAA-compliant Electronic Health Record (EHR) system.

    • All data is encrypted at a bank-level standard

    • Your information remains private and protected at all times

  • LEGAL DOCUMENTATION & FORMS:

    To preserve our therapeutic relationship, our practice does not engage in legal matters, including litigation, custody hearings or agreements, separation or divorce agreements. Any kind of DSS/state/government agencies, and court involvement. We also do not provide the following services/documentation:

    -Family and Medical Leave Act (FMLA) paperwork

    -Disability documentation

    -Employee Assistance Program (EAP) resources

    -Workers' Compensation forms

    -Emotional Support Animal (ESA) documentation. 

    Our practice also does not provide any support letters or forms for any medical or mental health procedures. This includes documentation for medical treatments, mental health evaluations, or related support. This policy helps us maintain our focus within our scope of practice, preserve the therapeutic relationship, and manage liability considerations. For these needs, please consult with the appropriate external organizations or professionals.

    REPORTS/LETTERS/EVALUATIONS:

    We will only provide a supplemental letter noting your treatment with us which will include our practice info, your start/discharge date, your attendance record and what we are treating you for. We will not provide letters with formal diagnoses to preserve the therapeutic relationship. We will only supply this letter after you have completed at least 6 months of treatment with us. 

    For additional professional services, such as report or letter writing, telephone conversations exceeding 15 minutes, or attendance at meetings outside of session time, a fee of $200 will be charged on a prorated basis. Our billing department will provide a breakdown of these costs. These services are not covered by insurance.