FAQs

  • Therapy involves the sharing of sensitive, personal, and private information that may at times require you to push yourself outside of your emotional comfort zone. The outcome of therapy is often positive; however, the level of satisfaction for any individual is not predictable. We will meet to conduct a thorough evaluation to assess whether our practice specialty aligns with your needs. If we find that we are unable to assist you, we will provide you with information on other providers for you to consider.

  • Yes — we believe therapy can benefit everyone.

    • If you do not have a diagnosis and want to use insurance, please note that insurance companies require a diagnosis to process claims.

    • Without a diagnosis, sessions would be self-pay.

  • Absolutely. We welcome clients of all genders and encourage men to seek therapy when they need support.

  • It varies. Our goal is to help you reach a place where you feel stable, empowered, and confident using tools to maintain your emotional well-being.

  • Individual therapy sessions are 53 minutes.

  • While we are dedicated to supporting our clients, please note that we are a general mental health practice and not equipped to treat all conditions.

    We specialize in helping clients with:

    • Generalized Anxiety Disorder (GAD)

    • Depression

    • Postpartum challenges

    • Certain post-traumatic stress (PTSD) symptoms that impact daily life

    We do not treat serious mental illnesses (SMI), which include conditions such as:

    • Schizophrenia

    • Bipolar disorder

    • Obsessive-compulsive disorder (OCD)

    • Panic disorder

    • Certain severe PTSD cases

    • Borderline personality disorder

    • Major depression with significant functional impairment

    If you are experiencing any of these conditions, we encourage you to seek specialized care from a provider trained in these areas. We are happy to connect you with local comprehensive mental health clinics that can help.

  • New clients can schedule and make payments electronically through the SimplePractice Client Portal.

    Here’s how to get started:

    1. Meet our team and choose the therapist you’d like to work with.

    2. Navigate to the top of our website and click Appointments.

    3. Select your therapist and request your preferred date and time for your initial evaluation.

    4. We’ll email you intake documents and a pre-screening questionnaire to complete.

    5. Once we review your information and confirm we’re a good fit, we’ll finalize your appointment.

  • All sessions are conducted via secure Telehealth.

    • You’ll receive a secure link to your client portal

    • We recommend downloading the SimplePractice app for the best video experience

    • The portal also allows you to send and receive secure messages with your therapist

  • Your privacy is important to us. All interactions with Mindful Life Psychotherapy — including appointments, records, and the content of sessions — are confidential.

    You may request in writing that we share specific information with individuals or organizations you designate.

    Exceptions to confidentiality include:

    • Therapist consultation within our team to ensure quality care

    • Risk of harm to self or others — we are legally required to report this to the appropriate authorities

    • Suspected child abuse or neglect — New York State law requires mandatory reporting if we learn of or suspect physical, sexual abuse, or neglect of anyone under 18

    Your therapist will review these policies in more detail during your initial assessment.

    • Please notify your therapist at least 24 hours in advance if you need to cancel

    • Late cancellations will incur a fee, billed to the card on file

    • Insurance does not cover late cancellation fees

  • No. Our therapists are licensed only in New York and Connecticut. You must be physically located in one of these states at the time of your session.

    Note: Connecticut-licensed therapists have limited availability — please contact us for more details.

  • We accept:

    • HSA/FSA accounts

    • All major credit cards
      A valid credit card on file is required to book appointments.

  • We operate as a paperless office and use SimplePractice, a secure and HIPAA-compliant Electronic Health Record (EHR) system.

    • All data is encrypted at a bank-level standard

    • Your information remains private and protected at all times

  • To protect the therapeutic relationship and remain within our scope of practice, we do not provide:

    • Legal documentation or involvement in court cases, custody disputes, or DSS/government agency matters

    • FMLA, disability, Workers’ Compensation, or EAP forms

    • Emotional Support Animal (ESA) documentation

    • Letters for medical or mental health procedures

    What we can provide:

    • A supplemental letter confirming your treatment, including start/discharge dates, attendance record, and the general reason for treatment (after at least 6 months of therapy)

    Additional professional services — such as extended phone calls, detailed reports, or attending meetings outside of session time — are billed at $200/hour, prorated. These services are not covered by insurance.